About Colfax Locksmith

We are a locally owned, family-run locksmith business serving Guilford County and the greater Greensboro area. Being family-owned isn't just a label for us — it means the people who answer your call and show up at your door are the same people whose reputation is on the line with every job. We don't subcontract to unknown technicians or route your call through a distant dispatch center. When you call (631) 380-4138, you're talking to someone who knows Guilford County roads, neighborhoods, and business districts because they drive them every day.

Our mobile service model is straightforward: each technician operates out of a purpose-equipped van stocked with a broad inventory of lock hardware — including mortise lock bodies, cylinders, deadbolts, door knob lock sets, commercial-grade padlocks, and automotive tools — so that most jobs don't require a second trip for parts. We carry Schlage, Kwikset, and comparable hardware lines at multiple security grades, giving you real options on-site rather than a single take-it-or-leave-it solution. The van comes to your location; we do the work there; we leave the area clean and your property secured.

For customers who prefer a face-to-face consultation before committing to a job, or who want to browse lock hardware in person, our physical shop location gives you that option. It's a practical convenience that most purely mobile operations can't offer. Whether you visit us or we come to you, the workflow is the same: we assess the situation, explain what we find, give you a firm price before touching anything, and then get to work only after you've agreed. No surprises.

Every job we take starts from the same set of principles: tell the customer the truth, protect their property, and don't start work until they know exactly what they're agreeing to. That sounds simple, and it is — but it requires discipline to follow consistently, especially on high-pressure emergency calls where a customer is stressed and might not think to ask about the final bill before work begins. We ask you to hold us to this: if we have not given you a clear, confirmed price before we begin, you have every right to ask for one, and we will provide it.

Pricing for locksmith work depends on several real factors: the type of lock or vehicle involved, the complexity of the job, the time of day, travel distance to your location, and whether replacement parts or new hardware are needed. A straightforward residential door knob lock rekey during daytime hours is a different scope than an emergency mortise lock replacement on a steel commercial door at 2 a.m. We factor all of this into a single up-front quote — no line items that mysteriously grow after we've already opened the lock.

Non-destructive entry is our default approach for lockouts. Before any drilling or forcible method is considered, we evaluate whether the lock can be picked or bypassed using professional tools that leave the hardware intact. In most cases, a skilled technician can open a standard pin-tumbler or wafer lock without damage. Mortise lock mechanisms and higher-security cylinders require more refined technique and specialized tools, which is part of why proper training in mortise lock work matters — forcing a mortise lock without understanding its internal geometry is a fast way to destroy an expensive door assembly. We treat your property as if it were our own.

Here's what the experience of working with us actually looks like, step by step. You call (631) 380-4138 — any time, day or night. We ask a few short questions: your location, the type of lock or vehicle involved, and the nature of the problem (lockout, broken key, rekey request, new installation, etc.). Based on that information, we give you an estimated arrival window and a preliminary price range. We then dispatch the nearest available technician.

When the technician arrives, the first thing they do is verify your identity and your right to access the property or vehicle — a step we take seriously on every job, no exceptions. For residential and commercial properties, that typically means a photo ID and proof of address or occupancy. For vehicles, registration or title. This protects you as a property owner just as much as it protects the public. After verification, the technician does a hands-on assessment, confirms the exact price with you, and only then begins work.

After the job is complete — whether that's opening a locked car, rekeying a mortise lock, installing a new commercial deadbolt, or programming a replacement key fob — the technician walks you through what was done, answers any questions about the hardware or security of the space, and cleans up the work area. We don't leave drill shavings on your floor or packaging on your doorstep. You get a receipt that itemizes the work performed. That's the standard on every call.

Our day-to-day work spans four main areas, and each one demands a genuinely different skill set and tool kit. Mortise lock installation and repair is a specialty we take particular pride in. Mortise locks — the type set into a pocket cut into the door edge rather than surface-mounted — are common in older Greensboro buildings, commercial storefronts, and higher-end residential properties. They involve a more complex internal mechanism than cylindrical locks, require precise fitting, and when something goes wrong with a mortise lock, a generalist approach often causes more damage than it solves. We carry the tools, the replacement parts, and the hands-on experience to handle mortise lock work correctly.

Emergency locksmith response is the call that can come at any hour: a lockout on a quiet side street off Wendover Avenue at 3 a.m., a snapped key in a church door on a Sunday morning, a break-in that leaves a Greensboro business with a damaged frame and a lock that won't engage. We operate around the clock because security emergencies don't follow business hours. Our 24/7 availability isn't a marketing phrase — it means a real technician is reachable and dispatchable at any hour, including holidays.

Commercial locksmith work covers a wide range of scope: master key system design and installation, high-security lock upgrades for office suites, access control hardware, panic bar and exit device installation, lock replacement after employee turnover, and safe work. Securing your business means thinking about more than just the front door — it means layered access, hardware that meets building code requirements for egress, and a system that can be efficiently managed as your staff and needs change. Our auto locksmith services cover car lockouts for most domestic and foreign vehicle makes, transponder key cutting and programming, key fob replacement, and ignition work — all performed on-site at your location.

Guilford County covers a substantial geographic area — from the denser commercial corridors of downtown Greensboro near Elm Street and the Gate City Boulevard corridor, to the residential neighborhoods spreading out toward McLeansville and Summerfield, to the business parks near the Piedmont Triad International Airport. Knowing this geography isn't a small thing. It affects how fast we can reach you, which technician we dispatch, and how we plan stocking and routing. A locksmith team based outside the county and unfamiliar with local traffic patterns and construction zones will cost you time on a job where time matters.

We serve Greensboro and Winston-Salem, NC, and the surrounding communities throughout Guilford County. That includes residential neighborhoods, commercial districts, industrial facilities, and everything in between. For customers in more rural parts of the county, travel distance is one of the factors that goes into the up-front quote — we explain this transparently rather than quoting low and adding a surcharge when we arrive.

Being a local, family-owned business in this community also means we're accountable here. Our name is attached to every job we do in Guilford County. We're not a national call center routing work to whichever subcontractor picks up. When you call us, you're building a relationship with a local team that you can call back, that knows your property's history, and that has a stake in this community's trust.

We want to be specific about what you can expect from us, because vague assurances don't mean much. Here is what we commit to on every job, every time: First, you will receive a confirmed price before any work begins. Not a range, not an estimate that can shift — a number you agree to. If anything changes during the job that would affect the price, we stop, tell you, and get your approval before continuing. Second, we attempt non-destructive methods before any drilling or destructive entry is considered. If a lock must be drilled or replaced, we explain why before we do it.

Third, we verify identity and right of access before opening any lock or vehicle. This is non-negotiable and protects everyone. Fourth, we are insured, so in the rare event that something goes wrong during a job, you are not left holding the consequences. Fifth, we clean up after ourselves — the work area looks the same or better when we leave than when we arrived. Sixth, we answer our phone. Call (631) 380-4138 at any hour and a real person picks up. These aren't aspirational values; they are the minimum standard we hold ourselves to on every call.

Our specific services include: mortise lock installation, mortise lock repair and cylinder replacement, residential door knob lock rekey, residential deadbolt installation, residential lockout service, commercial mortise lock installation, commercial lockout service, master key system design, master key system installation, high-security lock upgrades, access control hardware installation, panic bar and exit device installation, commercial deadbolt replacement, lock rekey after tenant turnover, lock rekey after employee departure, safe opening, safe combination change, car lockout service, transponder key cutting, transponder key programming, key fob replacement, key fob reprogramming, ignition lock repair, broken key extraction (residential), broken key extraction (automotive), duplicate key cutting, lock hardware consultation, security assessment for small businesses, lock replacement after forced entry, and after-hours emergency dispatch for commercial properties.

A lock is only as good as the installation behind it. We see the results of improperly fitted mortise locks, misaligned strike plates, and door knob lock sets installed without accounting for door swing and frame gap — all of which reduce the effectiveness of even high-quality hardware. Part of what we offer beyond opening locks and cutting keys is honest, practical advice about the security of your space. When we finish a job and notice something that could be improved, we say so. You're not obligated to act on it, but you should know.

For businesses in Guilford County, security isn't just about keeping intruders out — it's about managing who has access to which spaces, being able to respond quickly when a key is lost or an employee leaves, and meeting any applicable code requirements for egress hardware. We work with business owners to design systems that are practical to manage day-to-day, not just theoretically secure. Whether you're running a single retail location on Battleground Avenue or managing a multi-suite office building, the right commercial locksmith work makes operations smoother and reduces liability.

Ready to get started, or have a question about your specific situation? Call (631) 380-4138 — we answer 24/7. Whether it's a planned upgrade or an emergency that just happened five minutes ago, the same local Guilford County team picks up, assesses your needs honestly, and gets to work on your schedule.